welcome to Futurate Wiki

WhatsApp Connector for Jira

WhatsApp Connector for Jira is the ultimate tool for omnichannel support for better feedback through WhatsApp. It allows for much more versatile communications when integrated with Jira to help optimize how your team handles its service management

The app allows you to:

  • Link your WhatsApp support account with Jira Service Management

  • Configure a default request type

  • Transform WhatsApp messages into Jira tickets automatically

  • Work and interact with WhatsApp messages from Jira

  • Share images and files from Jira



Privacy & data security

We take your privacy and data protection seriously.
🔒 https://futurate.atlassian.net/wiki/x/BQAWKg


Help & support

Need assistance or have a question about the Desktop Version for Jira?

Visit our https://futurate.atlassian.net/servicedesk/customer/portal/167/group/200 and one of our support agents will be happy to help.

© Futurate. All rights reserved.
Any sharing, copying, or export of this content is prohibited without written approval from Top Management and Legal.